FAQ

  • We don’t charge any upfront costs, we don’t charge any retainers, and if we don’t realize savings for you, we work for free!
    We work strictly on a contingent based model so we don’t bill for any of our work unless you get savings returned to your accounts. Only then do we share in the savings based on the agreement that we put into place with every single customer. Because every customer is different we create a tailored, always commission based model that spells out the pricing model specific to that customer

  • For a single property we expect to take about 2-3 weeks to complete our analysis and recommendation of changes. Once we have completed that stage we request corrections from the utility providers and they can take anywhere from 1-3 billing cycles usually.

  • This is a hard question to answer because each property is so unique. We have seen anything from a few hundred dollars a month to tens of thousands a month for any given overcharge we fix. This highly depends on factors such as the amount of monthly utility bills, size of the property, property type, location, etc. We just don’t know until we’ve seen the bills. We do know that we can expect to find something as in the vast majority of cases we do find and procure some kind of refund and/or savings.

  • We only participate in savings that we have procured for our customers. If there are savings realized by the customer efforts then we don’t participate in those savings.

  • The only requirement from you is to sign the agreement and provide us with a way to view the bills (see below for the various ways). Sometimes we ask a few questions about the property details which are almost always handled over a quick phone call.

  • Most often we get online access so we can just download all the bills we need. If that’s not setup or you don’t feel comfortable with that, no problem. We can have them scanned or sent in any way that is easiest for you.

    My third party billing service is already reviewing the bills, what do you do differently?
    We have become very familiar with the major third party billing services and they simply don’t analyze the bills thoroughly. Their concern is more on the collection, distribution, and payment of bills, while our specialty is whether or not you are being billed property from the utility provider to begin with. Our agreement works together with the third party billing managers and we almost always find savings that were overlooked or not found by others.